If your repair is covered by the Right to Repair regulations, we will send you a copy of there pair notice that we send to the contractor. This will tell you the name and address of our contractor; what the repair is; and when it should be completed by. If the repair is not completed by this time, please contact us and we will arrange for another contractor to do the work. When we have done this, we will send you a copy of the repair notice that we send to the second contractor. This contractor will have the same time to complete the work as the first. If this second contractor does not do the repair in the time given, you may be entitled to compensation.

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