Join the Tenants' Panel

Our Tenants' Panel is a group of council tenants who help us make housing services better.

• 🏡 The panel speaks up for tenants and helps guide how housing services are run.
• 🗓️ They meet once a quarter to talk about housing and local issues.
• 🗣️ The panel helps make decisions and gives advice on things like repairs, policies, and how homes are managed.

Who Can Join?

• The panel is made up of volunteer tenants from across the district.
• Meetings are usually held at various locations around the District.
• 🚗 If you need help getting there, we can arrange transport or pay a set amount if you drive yourself.

‍Tenants' Panel Constitution & Code Of Conduct

Tenants Panel 24th June 2025

Tenants Panel 17th December 2024

Tenants Panel 4th June 2024

Tenants Panel 6th February 2024
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Tenant Panel Subgroups – Working Together

Some members of the Tenants' Panel also join smaller groups called subgroups.

These subgroups help us:

• 👀 Check how well we’re doing
• 💬 Talk about important topics
• 🤝 Work together to make services better

What Do Subgroups Talk About?

We have 3 subgroups:

1. 🗣️ Complaints & Tenant Satisfaction
2. 🔧 Repairs
3. 🏘️ Anti-Social Behaviour, Neighbourhoods & Rents

Each group looks closely at one topic, shares ideas, and helps us improve.

How Often Do They Meet?

• 📅 Subgroups meet every 3 months
• ✅ They choose what parts of our work to look at
• 📊 They help set goals and check how we’re doing compared to other councils
• 📝 They help write our annual report

Want to Get Involved or Share an Idea?

We’d love to hear from you!
📩 Contact Tenant Involvement with your comments or suggestions.

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Request a Scrutiny Review

If you think something in our housing service needs looking into, you can ask our Tenant Panel Subgroups to do a scrutiny review.

They will:

• Read your request
• Vote on it
• Decide if they will carry out the review

Who Can Make a Request?

You can ask for a review if:

• ✅ You are our council tenant and have support from 10 other tenants (with names and signatures)

What Can Be Reviewed?‍

You can ask the panel to review any housing service we offer, as long as it is already an issue or a potential issue that will affect a significant number of tenants

🚫 The panel can’t look at:

• Personal complaints
• Ombudsman cases
• One-off service requests

You can request a Scrutiny Review by using this form - Request a Scrutiny Review Form