Our Tenant Panel is a group of council tenants who help us make housing services better.

🏡 The panel speaks up for tenants and helps guide how housing services are run.

🗓️ They meet once a quarter to talk about housing and local issues.

🗣️ The panel helps make decisions and gives advice on things like repairs, policies, and how homes are managed.

Who Can Join?

• The panel is made up of volunteer tenants from across the district.
• Meetings are usually held at various locations around the District.
• If you need help getting there, we can arrange transport or pay a set amount if you drive yourself.

‍Tenant Panel Constitution & Code Of Conduct

Tenant Panel 23rd September 2025

Tenant Panel 24th June 2025

Minutes from the Tenant Panel meeting held on 16th December 2025 will be published following their approval at the March 2026 Tenant Panel.

Tenant Panel subgroups – working together

Some members of the Tenant Panel also join smaller groups called subgroups.

These subgroups help us:

👀 Check how well we’re doing

💬 Talk about important topics

🤝 Work together to make services better

What do subgroups talk about?

We have 3 subgroups:

🗣️ Complaints & Tenant Satisfaction Measures

🔧 Repairs

🏘️ Housing Anti-Social Behaviour, Neighbourhoods & Rents

Each group looks closely at one topic, shares ideas, and helps us improve.

Housing Anti-Social Behaviour, Neighbourhoods & Rents subgroup minutes - 25th November 2025

Repairs subgroup minutes - 11th November 2025

How often do they meet?

📅 Subgroups meet every 3 months

✅ They choose what parts of our work to look at

📊 They help set goals and check how we’re doing compared to other councils

📝 They help write our annual report

How to Join

We welcome all tenants and leaseholders who want to help shape our housing services.

Joining is easy — simply complete our online application form to tell us a bit about you and how you’d like to be involved. Once you’ve submitted the form, a member of the team will be in touch to discuss next steps and answer any questions.

There’s no experience required. Your views, ideas and lived experience are what matter most.

👉 Fill in the online involvement form

Request a scrutiny review

If you think something in our housing service needs looking into, you can ask our Tenant Panel Subgroups to do a scrutiny review.

They will:

• Read your request
• Vote on it
• Decide if they will carry out the review

Who can make a request?

You can ask for a review if:

✅ You are our council tenant and have support from 10 other tenants (with names and signatures)

What can be reviewed?‍

You can ask the panel to review any housing service we offer, as long as it is already an issue or a potential issue that will affect a significant number of tenants

🚫 The panel can’t look at:

• Personal complaints
• Ombudsman cases
• One-off service requests

You can request a Scrutiny Review by using this form - Request a Scrutiny Review Form