Landlords are responsible for most repairs to a rented property. You are also responsible for keeping the equipment for supplying water, gas, electricity and heating systems in safe working order. If appliances and furniture are provided as part of the tenancy, then you are also responsible for their repair and replacement. All maintenance work to gas appliances, must be carried out by a Gas Safe registered engineer. Any electrical alterations must be carried out by a Part P compliant engineer.

If your tenant approaches you and informs you about an item of disrepair within their home, you should assess the works needed and arrange with the tenant a mutually convenient time to carry out the works as soon as possible.

Often tenants fail to mention disrepair to their landlords and it is advised that you carry out periodic inspections to identify any potential disrepair in the property (giving the tenant notice of your visit). Finding a problem early and rectifying it before it gets worse can save you money in the long run.

If after your tenant has notified you of any problems and you fail to act, they may then make a complaint about their housing condition to us. We will notify you of our visit and do an inspection of the property. If we find any hazards we will send you an informal schedule of works. Failure to carry out these works within a reasonable amount of time may result in us taking enforcement action and will also incur an administration fee.