If the frequency ofyour direct debit payments are not suitable anymore, you can of course change them as long as you are sure you are still paying enough to cover your rentplus any arrears you may have. You may need to make payments a different way before, or while, you are setting up the new direct debit.

If your bank details need to be changed, you will need to cancel the original direct debit and set up a new one in its place. To do this, you will need to complete a new direct debit mandate and return it to 88-90 Pier Avenue, Clacton-On-Sea, Essex,CO15 1TN. We require the original copy to set up the direct debit.

When completing your direct debit mandate, you may notice a section asking for a tenancy number. If you do not know yours, please contact the Rents Team on 01255 686468or rentsteam@tendringdc.gov.uk .

You can also change the date of your Direct Debit. We currently offer payments on the 1st, 8th,12th, 20th and 25th. Please contact the Rents Team on 01255 686468 or rentsteam@tendringdc.gov.uk shouldyou wish to change this.

At least 10 days ’notice is required to change a direct debit.

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