Are you struggling to pay your rent or other bills?

Are you unable to keep your pre-payment meters topped up?

Have you had a change in circumstances such as switching jobs, changing benefits, members of your household moving in or out, sickness or periods of unemployment?

If the answer to any of these is yes, and you are not already being supported by another agency, please ask for help from:

Tendring District Council Rents Team

Email: rentsteam@tendringdc.gov.uk

Contact Number:01255 686468

Tendring District Council Fuel Poverty Officer

Email: fuelpoverty@tendringdc.gov.uk

Citizens Advice Tendring

Website: Tendring (cabtendring.org)

Consumer helpline:0808 223 1133

Help to Claim Line– UC: 0800 144 8444

Mental Health Hub:01255 225027

National Adviceline: 0800 144 8848

Peabody  

Website: Peabody housing association – creating foundations for life - Peabody

Contact Number:01206 773000

Areas Covered: All of Tendring

Services Offered: Food parcel deliveries, Welfare checks, Benefit help, Signposting.

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Monday - 10:00-12:00 - SOS BUS – Harwich – Kingsway, Dovercourt, Harwich – CO12 3JR

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Monday - 09:30-11:00 - Embrace Salvation Army, 103 Old Rd, Clacton-on-Sea CO15 1HN

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Tuesday - 10:00-12:00 - Foundry Court, Colchester Road, Manningtree

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Wednesday - 10:00-12:00 - Harwich Job Centre, 164 - 168 High St, Harwich CO12 3AT

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Thursday - 09:30-11:00 - Enfold Baptist Church, Pier Ave, Clacton-on-Sea CO15 1NJ

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Thursday - 11:00-13:00 - Trinity Church, 84D Pier Ave, Clacton-on-Sea CO15 1NJ

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Friday - 10:00-12:00 -SOS BUS – Clacton – Opposite McDonalds in Pier Avenue Clacton on Sea,  CO15 1QN

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Friday - 10:00-12:00 - The Walton Community Centre, Stanley Road, Walton on the Naze,  CO148PT

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Friday - 14:00-16:30 - Clacton Job Centre Plus, 55 Station Rd, Clacton-on-Sea CO15 1RS

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National Debt Line

Website: Debt advice |Free debt advice | National Debtline | National Debtline

Contact Number:0808 808 4000

Step Change Debt Charity

Website: Step Change Debt Charity - Free Expert Debt Advice.

Contact Number:0800 138 1111

DWP Debt Management Team

Website: Benefit overpayments: How to make a repayment - GOV.UK(www.gov.uk)

Contact Number:0800 916 0647

 
Council Housing Rent Arrears

If you are having difficulty paying your rent, you should contact the Rents Team as soon as possible. Our officers are here to help you and will be able to advise you about Housing Benefit/Universal Credit and any other benefits you may be able to claim.

If you are in arrears, we can arrange for you to repay your debt in manageable instalments that suit your own budget. If you keep to the arrangement to reduce your arrears, we will not take any further action against you.

However, we do not accept non-payment of rent. This means that, if necessary, we will take legal action to ensure that rent is paid. This could eventually lead to your eviction. If we do have to take court action against you, we will add our court costs to your debt.

Please remember that your home is at risk if you do not pay your rent. Even if your rent is paid by Housing Benefit/Universal Credit, it is still your responsibility to make sure that the rent is paid.

If you are a former Council tenant and you left your rented property without paying your rent account in full, Tendring District Council will continue to take action to recover the debt. If an agreement is not made to pay off the debt this may affect any future application for social housing accommodation.