Housing

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Rents and service charges

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Housing
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Council Housing Tenants
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Rents and service charges

If I am struggling to pay my rent or my bills can I get help?

Are you struggling to pay your rent or other bills?

Are you unable to keep your pre-payment meters topped up?

Have you had a change in circumstances such as switching jobs, changing benefits, members of your household moving in or out, sickness or periods of unemployment?

If the answer to any of these is yes, and you are not already being supported by another agency, please ask for help from:

Tendring District Council Rents Team

Email: rentsteam@tendringdc.gov.uk

Contact Number:01255 686468

Tendring District Council Fuel Poverty Officer

Email: fuelpoverty@tendringdc.gov.uk

Citizens Advice Tendring

Website: Tendring (cabtendring.org)

Consumer helpline:0808 223 1133

Help to Claim Line– UC: 0800 144 8444

Mental Health Hub:01255 225027

National Adviceline: 0800 144 8848

Peabody  

Website: Peabody housing association – creating foundations for life - Peabody

Contact Number:01206 773000

Areas Covered: All of Tendring

Services Offered: Food parcel deliveries, Welfare checks, Benefit help, Signposting.

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Monday - 10:00-12:00 - SOS BUS – Harwich – Kingsway, Dovercourt, Harwich – CO12 3JR

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Monday - 09:30-11:00 - Embrace Salvation Army, 103 Old Rd, Clacton-on-Sea CO15 1HN

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Tuesday - 10:00-12:00 - Foundry Court, Colchester Road, Manningtree

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Wednesday - 10:00-12:00 - Harwich Job Centre, 164 - 168 High St, Harwich CO12 3AT

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Thursday - 09:30-11:00 - Enfold Baptist Church, Pier Ave, Clacton-on-Sea CO15 1NJ

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Thursday - 11:00-13:00 - Trinity Church, 84D Pier Ave, Clacton-on-Sea CO15 1NJ

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Friday - 10:00-12:00 -SOS BUS – Clacton – Opposite McDonalds in Pier Avenue Clacton on Sea,  CO15 1QN

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Friday - 10:00-12:00 - The Walton Community Centre, Stanley Road, Walton on the Naze,  CO148PT

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Friday - 14:00-16:30 - Clacton Job Centre Plus, 55 Station Rd, Clacton-on-Sea CO15 1RS

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National Debt Line

Website: Debt advice |Free debt advice | National Debtline | National Debtline

Contact Number:0808 808 4000

Step Change Debt Charity

Website: Step Change Debt Charity - Free Expert Debt Advice.

Contact Number:0800 138 1111

DWP Debt Management Team

Website: Benefit overpayments: How to make a repayment - GOV.UK(www.gov.uk)

Contact Number:0800 916 0647

 

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If I am struggling to pay my rent or my bills can I get help?

Council Housing Rent Arrears

How your rent is set

How should I pay my rent to ensure that I am in advance?

My balance is showing as credit, does that mean I can have a refund?

Is the payment I am making enough?

Can I change my Direct Debit?

Why has my Rent Management Officer been trying to contact me?

How is my Housing Benefit paid?

Is my Universal Credit paying the full rent?

Rent Free Weeks

Why do I need to verify my Universal Credit each year?

When will my Alternative Payment Arrangement (APA) be paid?

What is a Discretionary Housing Payment (DHP) and am I entitled to claim?

Financial Hardship / Financial Inclusion

If I pay monthly how will my rent be calculated?

FAQs - Paying your Rent

If I am struggling to pay my rent or my bills can I get help?

Article 4 Direction relating to houses in multiple occupation

Will there be more council and affordable housing with Garden Communities?

What public transport comes with Garden Communities?

Isn't there enough brownfield land for new housing?

Why are Garden Communities needed?

Where will the new jobs be?

Brightlingsea Neighbourhood Plan

What will be the big differences living in a Garden Community to living on a new housing estate now?

Ardleigh Neighbourhood Plan

Where will the money come from to pay for the infrastructure and facilities?

Will the new A120/A133 road be in place before the housing building starts?

Will the trees along the avenue of Remembrance in Colchester have to be removed to ensure it can cope with any additional traffic?

Is there enough water to sustain this Garden Community?

Essex coast recreational disturbance avoidance and mitigation strategy (RAMS)

How will waste water be dealt with?

What Makes a Garden Community Different?

What will be the impact on other established communities?

How big will the Garden Community ne 20 years from now?

What are the 'Garden Community Principles'?

Won't pressure be put on existing schools and medical facilities until new ones are built?

What public transport comes with Garden Communities?

When will know about any new jobs created?

Alresford Neighbourhood Plan

where will shops, schools and medical facilities be sited and when they will be available?

Won't the new A120/A133 'split' the Garden Community?

What will the quality of life be like in a Garden Community?

Will there be more open space in the Garden Community?

Elmstead Market Neighbourhood Plan

What will be the impact on the environment of the Garden Community?

When will the proposed Rapid Transport System be available?

Clingoe Hill is already struggling with the current amount of traffic - how is it expected to cope with additional traffic from additional homes?

What happens next?

Clacton Round 1 - Highway verges (Holland-on-Sea - Jaywick)

Clacton Round 2 - Formal gardens (Clacton Area)

Clacton Round 3 - Council housing areas (Percy King Estate, Clacton)

Clacton Round 4 - Small verge areas (Holland-on-Sea - Jaywick)

Clacton Road 5 - Small open spaces (Holland-on-Sea - Jaywick)

Frinton and Walton Round 1 - Formal gardens (Frinton & Walton)

Frinton and Walton Round 2 - Highway verges and small open spaces (Frinton, Kirby & Walton Area

Harwich Round 1 - Formal gardens (Harwich & Dovercourt)

Harwich Road 2 - Highway verges and large open spaces (Harwich & Dovercourt)

Harwich Road 3 - Small highway verges and open spaces/haven gateway (Harwich & Dovercourt)

Rural Round – Council housing areas & open spaces (Elmstead Market, Gt Bromley, Ardleigh, Lawford, Manningtree, Mistley, Little Bromley, Gt Bentley, Alresford, Brightlingsea, Weeley, Frating)

All Areas Tractor Round – Large open space, recreation grounds & greenswards (Clacton, Holland on sea, Frinton, Walton, Harwich & Dovercourt)

Sheltered Housing Round - Clacton, Weeley, Frinton & Walton, Harwich, Lawford

Driving Licensing

Vehicles

Private Hire Operator Licence

Taxi Newsletters

Acts of parliment

St Marys Court, Clacton on Sea

Vyntoner House, St Osth

Mead House, Walton on the Naze

Greenfields, Kirby Cross

Crooked Elms, Dovercourt

Belmans Court, Dovercourt

Council Housing Rent Arrears

How your rent is set

Neighbours

Useful Documents

The Legal Framework

The Process & Assessment

Who can be considered part of a disabled facilities grant

Other works that will be considered

Relocation & additional non-recommended work

"Nil grant" applications

Respecting your tenants' right to privacy

Evictions

Repairs

Landlords energy saving allowance

Fire Safety

Home Safety

Water Pipes in Winter

Smoke Alarms

Rosebank Park, Harwich

Beaumont House, Walton-on-the-Naze

Living in your home

Moving into your home

Change of tenancy

Planned Works

Participation

Tenancy Agreement Information

Customer involvement register

Consultation with tenants

Universal Credit guidance for tenants

Co-Regulation

Tenants Panel

Anti-Social Behaviour

Making improvements to your home

Election of a Police and Crime Commissioner for Essex - 6 May 2021

I think the amount I have paid is incorrect

Housing Benefit payments

If housing benefit has been overpaid

Landlord Tenant disputes

Universal Credit

Duplicate Payment & Benefit Entitlement Information

The Cremation Service

Elections Act. 2022 – Absent Vote FAQs

Watch live council meetings

Officer Decisions

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