Pendant

The Careline Pendant is the link between a user and Careline, one press of the button to be put in touch with one of our Careline Operators at anytime.

We are not currently taking on any new clients or selling products. Please contact 01255 222727 if you have any queries relating to the service provided.

The Careline pendant is worn over the user's neck, clipped onto an item of clothing or can be worn around the wrist. This is a constant link with our operators.

The purpose of the pendant and Careline unit is to help the user live independently in their home. When the pendant or Careline Unit is pressed (within the user's house or garden*) they will be connected to a fully trained Careline operator at our Contact Centre**. Who are there to help and get aid to the user as soon as possible. This is a valuable piece of equipment if the user has fallen and cannot get up. One press of the button will get them help.

Careline products require a home visit before installation and are provided on a needs basis.

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*Range of the Careline Unit and Pendant is subject to size of the property, true range to be confirmed at the time of installation

** We answer 99% of all calls received within 60 seconds