We are currently experiencing issues with our phone lines which is preventing incoming calls to the contact centre. We are working as a matter of urgency to resolve this with our suppliers. We apologise for any inconvenience caused.
We are currently experiencing issues with our phone lines which is preventing incoming calls to the contact centre. We are working as a matter of urgency to resolve this with our suppliers. We apologise for any inconvenience caused.
Tendring District Council offices are open to the public.
Our reception opening hours are listed below:
Council Offices, Pier Avenue
Monday to Wednesday 10am to 1pm
As many TDC staff are still working remotely, in line with government guidance, you should make an appointment before visiting if you need to see a specific member of the team.
Visitor Information Centre, Town Hall, Station Road
Monday to Friday 9am to 3pm
Please do not attend if you have symptoms of Covid-19 or have otherwise been told to isolate.
Alternative ways of contacting the Council include:
Online - there are many processes that you can complete yourself from the safety of your own home 24 hours per day if you are able, either through this website or by using My Tendring, available at https://tendring-self.achieveservice.com
By telephone – our Customer Service team is manned and able to take your calls (9am to 5pm Monday to Thursday, 4.30pm Friday). If you know the team you want to speak to you can dial their direct line, if not call our switchboard on 01255 686868
By email – Use the links below to view details about each department.
The Council has a Management Team and 2 Departments.
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