We are currently experiencing issues with our phone lines which is preventing incoming calls to the contact centre. We are working as a matter of urgency to resolve this with our suppliers. We apologise for any inconvenience caused.
We are currently experiencing issues with our phone lines which is preventing incoming calls to the contact centre. We are working as a matter of urgency to resolve this with our suppliers. We apologise for any inconvenience caused.
Our staff provide very high support to your clients, 24 hours a day all year round. Feel safe that your clients have the care they need when you can't be there. Tendring Careline has been operating for over 25 years, providing first class leading Control Centre services.
We can offer you a host of services including:
A 24 hour a day monitoring service for anyone living independently.
Scheme manager support and guidance.
A messaging service for your clients when a Scheme Manager is away.
We are accredited to Platinum standard by the Telecare Service Association (TSA) in:
Control Centre Services- We manage and maintain a 24 hours a day 365 days a year call centre receiving calls from our vulnerable service users.
Installation of Telecare Equipment- At Careline we offer a wide range of products to assist our service users to remain independent, this is in addition to the Careline Unit and Pendant. Careline products are provided on a needs basis and can only be offered after a home visit.
Mobile Response- Our Mobile Support Officers provide a 24 hour personal response service to our service users living within 45 minutes of Tendring.
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