Careline Unit

The Careline Unit provides 24/7 support and reassurance to people in their homes.

We are not currently taking on any new clients or selling products. Please contact 01255 222727 if you have any queries relating to the service provided.

* Compatible unit design will be provided based on your telephone service provider.

The Careline Unit can be installed in minutes. The Unit only requires a mains electricity output and a telephone line.

The Unit is used to raise an alarm to the Careline Control Centre by pressing:

• The red button on the Unit
• The button on the Pendant
• By any of the remote sensors which may be linked to the unit. (Additional remote sensors are provided on a needs basis)

When a call has been raised from the Unit, it is received at Careline Control Centre in Clacton-on-Sea. One of our highly trained operators will answer your call, speak to you and assess your situation, then get the appropriate help. If you are unable to speak to our operators they will have the information needed to know who is calling, key holders for the property, your medical information and next of kin contact details from our database, then the operator will get the appropriate help for you whilst remaining on the phone to you until help arrives.