Human Resources Apprentice

An exciting opportunity to join our busy and supportive HR team based at the Town Hall in Clacton on Sea.

The role

The HR team comprises a tightknit team of officers who work closely together to manage all people related elements of the organisation.

This is an excellent opportunity to gain broad exposure across:

• Recruitment
• Employee Relations
• Learning and Development
• Compensation and Benefits
• Payroll and HR Systems amongst others.

The team offers a friendly and fast paced environment for someone looking to reach their full potential whilst also gaining a formal qualification.

Below is a list of some of the tasks you will be asked to complete:

• Ensuring that filing is completed accurately and undertaken on a daily basis.
• Answer the telephone, taking messages and deal with routine HR enquiries.
• Assist with administration/data input as directed by Human Resources Team.
• Support recruitment, pre-employment and induction processes.
• Monitor Probation procedure.
• Monitoring & maintenance of HR & Recruitment inboxes.
• Support the Leaver process.
• Maintenance of HR records and databases.
• System support for Self Service, Learning Zone and IHasco.
• Photocopying/scanning and collating of documents.
• Minute taking at team meetings and other meetings when required.
• Sending out training courses to staff and booking training when asked.
• Daily distribution of internal post.
• Dealing with Website Enquiries adhering to the specified 10 day deadline.
• Assisting with the Council’s Website and Intranet, including creating new content and advertising job vacancies.
• Archiving files in accordance with the Retention Policy.
• Ensuring that time is managed effectively to achieve Customer Service Practitioner Apprenticeship Standard.
• Any other duties as required by the People Directorate.

The training you will be getting

Level 2 Customer Service Practitioner Apprenticeship qualification.

Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.

The minimum duration on the apprenticeship is 12 months, with an additional 3 months for an externally assessed end point assessment.

A total of 15 months plus Functional Skills in maths and English, if required

What to expect at the end of your apprenticeship

Career progression will be dependent on vacancies coming up within the team or wider organisation.  Internal employees can apply for roles as and when they are advertised.

More information

Job Description - Human Resources Apprentice

To apply

Application process