Food Hygiene Inspection Ratings & TUCK IN Pledge

Food Hygiene Rating Certificate

Tendring District Council has launched the national Food Hygiene Rating System (FHRS)

The Food Standards Agency provides a website which enables you to find the hygiene ratings for food businesses within each Local Authority in the UK, however you can search for Tendring District Council directly.

Additionally, our section on the Scores on the Doors website is now also live.

What is the Food Hygiene Rating Scheme (FHRS)

The ‘Food Hygiene Rating Scheme’ is a partnership initiative between local authorities and the Food Standards Agency. The scheme provides consumers with information about hygiene standards in food premises at the time they are inspected by local authority food safety officers to check compliance with legal requirements – the food hygiene rating given reflects the inspection findings. The main purpose of the scheme is to:-

  • allow you to make an informed choice about where you eat
  • encourage food businesses which have high standards to continue to maintain them
  • encourage those food businesses that have poor standards to improve

Officers from our commercial team inspect food outlets such as restaurants, takeaways and pubs etc. regularly. This is to check that their hygiene standards meet legal requirements.

Following an inspection the business is scored on the following elements:-

1. Level of compliance with food hygiene and safety procedures (including food handling practices, procedures to prevent cross contamination, and temperature control).

2. Level of compliance with structural requirements (including cleanliness, layout, condition of work, wall and floor surfaces as well as standards of lighting and ventilation, equipment and other facilities)

3. Confidence in management - including the use of appropriate documented food safety management procedures as well as the level of staff training, instruction and supervision.

The total of the three scores is then converted into an overall rating which can range from zero at the bottom (which means 'urgent improvement needed') to a top rating of five ('very good').

Information for Food Business Operators

Safe Guards for your Business

As the food business operator of the establishment you have a right to appeal the food hygiene rating given following your inspection if you do not agree that the rating reflects the hygiene standards, structural standards and management controls found at the time of the inspection.

You have 14 days (including weekends and bank holidays) from the date of receipt of the notification letter to lodge an appeal in writing.

Please use the Tendring Food Hygiene Rating Scheme - Appeal Form (see Useful documents area on this page) and return it to

Your rating will be reviewed and the outcome of your appeal communicated to you within seven days.

You can also request a revisit for a re-rating when improvements have been made.

How to request a revisit following your programmed statutory food hygiene inspection

As the food business operator of the establishment you have a right to request a re-visit for the purposes of re-rating if you have taken action to rectify the non-compliances identified at the time of inspection.

You can make one request for a re-visit following a programmed statutory inspection by us and you can make this at any time after the statutory inspection provided that you have made the required improvements.

You must provide details of the improvements made with your request, including supporting evidence where appropriate.

If we think you have provided sufficient evidence showing that the required improvements have been made, and provided that a three month ‘stand still’ period has passed since the statutory inspection, one of our officers will make an unannounced visit. This will take place within three months of the end of the three month ‘stand still’ period or within three months of the request if this made after the ‘stand still’ period (if you were only required to make permanent structural improvements or repairs or to upgrade equipment, our officers can choose to carry out the requested re-visit sooner than this).

The officer will give you a ‘new’ food hygiene rating based on the level of compliance that is found at the time of the re-visit - you should be aware that your rating could go up, down or remain the same.

To make a request for a revisit, please use the form below and return it via the contact details provided on the form or via the details in the correspondence left with you at the time of notifying you of your food hygiene rating.

Further information about these safeguards can be found on FSA’s website.

Take the TUCK IN takeaway pledge

TUCK IN - An Essex wide campaign in support of takeaway food establishments that take steps to improve the nutritional quality of their food.







Show you care about the salt, sugar and fat content of the takeaway food you serve - Take the TUCK IN pledge

Takeaway food businesses who have taken the TUCK IN pledge can display the TUCK IN logo on their premises.

The TUCK IN logo shows that your business cares about its customers by making a continuous effort to reduce the salt, sugar and fat content of the food it serves.

In order to take the pledge a business must first demonstrate it has considered the salt, sugar and fat contained in the food they serve. A business must also commit to making a continuous effort to reduce the salt, sugar and fat content of the food it serves. This includes:

  • reducing fats in fried food by using the correct frying temperature
  • shaking excess fat from food after frying
  • keeping oil fresh and using healthier oils for frying such as rapeseed or sunflower oil.
  • reducing the amount of sugar and salt used in cooking
  • ensuring water and low/no sugar drinks are available
  • offering grilled foods instead of fried
  • increasing the amount of vegetables and fruit available on the menu
  • providing packets of salt instead of free-running salt cellars.
  • always making sure smaller portion sizes are on offer.

Tendring’s TUCK IN campaign has been set up in association with local authorities from across Essex. The TUCK IN campaign is funded by the Department of Health and is based on the 'Responsibility Deal', where businesses commit to providing food that is lower in salt, sugar and fat, whilst also offering increased fruit and vegetables, wholegrain, and other healthy options.

How to apply

Only food businesses that have achieved a LEVEL 3 FOOD HYGIENE RATING can apply to take the TUCK IN pledge.

If you are a takeaway food business and you are interested in taking the TUCK IN pledge please contact Tendring Council's Environmental Health Services right away, see contact details bottom of page.

Free Level 2 Nutrition training for businesses who take the TUCK IN pledge

Businesses who sign-up to take the TUCK IN pledge will receive free Level 2 Nutrition training from an approved training provider. The training course is delivered online so that takeaway staff can complete the course at home, at their own convenience. Nutrition training helps staff to fully understand why reducing the salt, sugar and fat content of the food they serve is so important. Good training also encourages staff to go further with the healthy catering practices that are essential to maintaining a thriving food business.

Takeaway food businesses who have already taken the TUCK IN pledge


Business name


Charlie Changs

12 Pier Avenue, Clacton-on-Sea CO15 1QA

Homestead Cafe


Homestead Lake Country Park, Thorpe Road, Weeley, Clacton-on-Sea CO16 9JN

Bluebird Tearoom


114 Pier Avenue, Clacton-on-Sea CO15 1NJ

Love to Eat


The Cottage, High Street, Thorpe-le-Soken CO16 0EA




Last updated on: 06/10/2021 - 14:39